“Personal Information” is any information that can be used to identify (or infer the identity of) a specific person, including, for example, your name, address, birth date, gender, etc. In some cases, your computer’s IP address can be considered personal information, as it may give some indication of your geographic location.
We may ask you for personal information in a variety of ways, including website forms, surveys, mail-in forms, over the phone and in person.
There are a range of reasons why we may ask you for this information, including: to process a purchase request; to fulfill your subscription to an e-newsletter; to invite you to events; or to provide other information which might interest you.
Cookies and data technology
In some cases, interacting with our websites, social media accounts or emails provides us with “anonymous” data, such as IP address, link clicks, page visits, the time spent on a page, etc. We use Google Analytics on our website to learn where you are, when you’re using our site and what content you find most interesting. This helps us stay relevant.
We may also use 3rd party cookies, beacons and other storage technologies to understand what website content is most important to you so that we can measure our performance and target sponsored and unsponsored content to you on those 3rd party platforms.
It’s possible for us to put anonymous data together with personal information you give us to find out more about you. This helps us respect what we know about you. For example, when we have petitions that are meaningful locally, we try our best to send them to the affected communities and avoid sending irrelevant or too many emails.
Use of third parties
In many cases, we don’t actually collect and store personal information in our systems, but instead, use a third-party. For example, we may use MailChimp to send out email updates on our activities.
Such services have resources dedicated to maintaining security and confidentiality, and we ensure that any third-party partner has written policies about never sharing your information with anyone.
Credit card information
In order to purchase to us, you may need to provide your credit card information.
In the case of purchases made online, we do not collect your credit card information. Instead, this information is collected and processed by third-party, PCI-compliant services.
Links to other websites
What you need to know about consent
By providing personal information to us, you allow “deemed” consent to the collection, use and disclosure of your information in accordance with this policy.
When you provide contact information to us for one purpose, we may contact you using that information for other areas of our work. For example, if you make a purchase and provide us with your mailing address, we may also send a paper newsletter to your home in order to keep you up-to-date with our latest work.
We respect your right to control your personal information — please contact us immediately if you want us to stop using it in any particular way. We will fulfill your request in the timeliest way possible.
Please note that in order to adhere to Canada Customs and Revenue Agency rules, we are required to maintain purchase records and are not allowed to remove this information from our internal records, even at your request.
Updating your consent
If you would like to stop receiving email from us at any time, click the unsubscribe link at the bottom of any of our emails or you can email [email protected] and type “unsubscribe” in the subject line.
Upon reasonable request and notice, you may view and have corrections made to the personal information we hold about you, subject to any legal or contractual restrictions. If you are aware of any inaccuracies in the personal information we hold about you or to remove all of your information from our databases, please contact us at [email protected].
Ways to prevent us from collecting “anonymous” data
How we keep your information secure
We endeavour to maintain appropriate physical, procedural and technical safeguards for your personal information. Some information we collect may be stored and processed on servers located outside your jurisdiction of residence, including outside your country. As a result, this information may be subject to disclosure to governments, courts or law enforcement agencies in those areas, according to their laws, without notice to us or you.
Policy updates and changes
We may change this policy from time to time without notice. Changes will be reflected on this page.
Need more information?
For further information, please contact us at [email protected].
This document is available to the public and explains how we collect, use and disclose information, in accordance with this policy, the Personal Information and Electronic Documents Act, the Personal Information Protection Act and other relevant legislation.